When a roadmap step has notifications enabled, Client Portal sends out an email to the client and the agent when the step is completed. If you no longer want to receive these emails, you can disable them in your account settings. Admins can disable them for their entire team, and individual users can disable them for themselves.

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You can change preferences in both Sisu and Client Portal. Where are you trying to change them today?

1. In Sisu, go to Admin > Team Settings > Notifications.

2. In-line with "Roadmap," click the toggle to either enable or disable step notifications for your team.

1. In Client Portal, go to Admin > Team Notifications.

2. In-line with "Roadmap," click the toggle to either enable or disable step notifications for your team.

You can change preferences in both Sisu and Client Portal. Personal preferences override team ones. Where are you trying to change them today?

1. Click your account profile icon and then select Notifications from the list that appears.

2. In-line with "Roadmap," click the toggle to either enable or disable step notifications.

1. Click the account profile icon and then click Notifications.

2. In-line with "Roadmap," click the toggle to either enable or disable step notifications.