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How can I insert a transaction link into an email template?

Kayla Latta avatar
Written by Kayla Latta
Updated today

The information in this article is intended for Admin and TC users within Sisu.

Keeping data accurate and up to date often depends on agents and ISAs updating transactions at the right time. You can insert a direct link to a specific transaction, or even a specific form, directly inside a Notification Template that is emailed. This allows recipients to click the link and be taken straight to the correct record for quick updates.

Topics in this article:


Why use a transaction link?

Adding a transaction link to a Task Notification or manual email helps you:

  • Prompt agents to update key dates (like Appointment Met, Under Contract,etc.)

  • Ensure data is entered on time

  • Reduce confusion about which transaction needs attention

  • Easily make updates from desktop or mobile

For example, you might:

  • Trigger an email on the Appt Set For date field

  • Ask the agent to confirm whether the appointment occurred

  • Include a link that opens the exact transaction for seamless updating


How does it work?

When building your email template, you can insert a merge field that references the Transaction ID.

When the email sends:

  • The system automatically replaces the merge field with the correct transaction link

  • The recipient clicks the link

  • The specific transaction opens directly in Sisu

You can also link to a specific form within the transaction.


How to Insert a Transaction Link into an Email Template

First, you'll need to acquire the URL you wish to use.

  1. Navigate to the Transactions Page.

  2. Select a transaction.

    ℹ️ Note: If you want to insert a link that is specific to a form, you may want to select a specific transaction type (buyer or seller).

  3. If you want to insert a link that is specific to a form, toggle to select the form.

  4. Copy the page URL.

Next, you'll want to add the URL to a Notification Template.

  1. Create a new template or edit an existing template.

    For information on creating templates check out this KB article. πŸ“™

  2. In the Template Content, enter & highlight the text you'd like to hyperlink.

  3. Click the Insert Link icon from the editor toolbar.

  4. Paste the URL in the URL field.

  5. Replace the Transaction ID with merge field {{transaction_id}}

    Example:

  6. Click Insert.

  7. Make any additional edits you'd like.

  8. Click Update or Create.


Utilizing the Notification Template

The Notification Template can be assigned to a Task Notification (which can be automated or manual) but can also be used when manually sending emails from transactions.

For information on assigning the Notification Template to a Task Notification check out this KB article. πŸ“™

For information on manually sending emails from transactions check out this KB article. πŸ“™

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