Sisu

This article reviews each section located under Admin > Team Settings.

Customizing Your Team Settings

Admin & TC users can share important view-only information to Agents & ISA users while keeping it secure from accidental data changes. 🔐

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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